Data security
PCI DSS compliance
Shared inboxMulti-channel help desk
powered by AI
Bring all your customer conversations from emails, messengers, and voice calls into one place. Manage everything from a single shared inbox.
Trusted (& Actively Used) by:
Why companies use Euphoric.AI
Shared inbox
Add your emails and messengers into one system, so your team quickly manages any customer issue.
COMING SOON
Reports
Check out detailed analytics to monitor team performance and improve the quality of your support service.
Phone support
Connect your phone number to provide and receive calls directly from Euphoric.ai.
COMING SOON
Internal knowledge base
Improve ticket resolution time with fast responses, thanks to the AI-powered internal knowledge base.
The most secure help desk
Our users trust us because we’re PCI DSS and ISO compliant. We can handle your clients' sensitive data, and you can be sure it’s protected.
Three new AI features
Use AI to solve customers requests faster & boost agent productivity
AI-suggested reply
- Get smart reply suggestions for faster responses
- Save time by letting AI handle repetitive answers
AI ticket summary
- Instantly summarize long messages into key takeaways
- Respond faster by focusing on what matters
AI grammar & style fix
- Keep your writing style consistent
- Automatically correct grammar and spelling mistakes
Features that make
support easy
support easy
Everything you need to stay organized and help your team work better
Customer History
Quickly view a customer's full support history in one place, without searching
Team Assignment
Assign conversations to teammates, so it’s always clear who’s handling what
Ticket Status
Track the progress of every conversation by marking it as Open, Snoozed, or Closed
Private Notes
Add internal comments that only your team can see for behind-the-scenes collaboration
Connected Apps
Connect with popular messengers your team already uses, like Viber, Telegram, WhatsApp, and more
Response Templates
Use ready-made responses for common questions, so you can insert them quickly
Set up Euphoric.AI in 4 steps
All customer support tools, features and integrations in one AI-powered platform.
step 1
Add your company name
step 2
Connect your channels
step 3
Get your team onboard
step 4
Start resolving tickets
F.A.Q.
Companies like Mastercard and Kofax trust Euphoric.AI for secure support
Smart Assistant
Integrated Telephony
Security
Integrations
Ticketing Essentials
Start today with the platform they rely on:
Ready to get started with Euphoric.AI?
Data security and PCI DSS compliance
Shared inbox
No credit card required
